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FREQUENTLY ASKED QUESTIONS

PRODUCT RETURNS​

  • At Everything Ratchet, we have a strict no return policy, and all sales are final. We apologize for any inconvenience this may cause, but we are unable to accept returns or offer refunds. We encourage our customers to carefully review their orders before completing their purchase. Should you have any questions or concerns, please feel free to reach out to our customer support team, and we will be happy to assist you. Thank you for your understanding.

SHIPPING & DELIVERY

  • 1. Shipping Rates and Methods:
    - We offer shipping within the United States.
    - Shipping rates and options will be displayed during the checkout process.
    - The shipping cost is determined based on the destination and weight of the package.
     

  • Order Processing Time:
    - Orders are typically processed within 1-3 business days after payment confirmation.
    - Please note that processing times may be longer during peak seasons or promotional periods.
     

  • Shipping Timeframes:
    - Once your order is processed and shipped, the estimated delivery timeframe will depend on the shipping method selected.
    - Standard shipping usually takes 3-7 business days for domestic orders.
    - Expedited shipping options may be available for faster delivery, with estimated timeframes provided during checkout.
     

  • Tracking Information:
    - Once your order has been shipped, you will receive a shipping confirmation email containing the tracking number.
    - You can use the tracking number to monitor the progress of your shipment on our website or the respective carrier's website.
     

  • International Shipping:
    - Currently, we only offer shipping within the United States and do not ship internationally.
    - We apologize for any inconvenience this may cause.
     

  • Address Accuracy:
    - Please ensure that your shipping address is accurate and complete during the checkout process.
    - We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
     

  • Lost or Damaged Packages:
    - We take great care in packaging and shipping your orders to ensure they arrive in excellent condition.
    - However, in the event that your package is lost or damaged during transit, please contact our customer support team for assistance.
    - We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier.

    Please note that these shipping terms and conditions are subject to change without prior notice. We recommend reviewing this information before placing your order. If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer support team for assistance.

questions in reference to our products or an order:

If you have any questions in reference to our products please feel free to contact us today for more info,

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